FAQ's

Playing Cards icon

Your Questions Answered

Questions from our temporary closure March 17-June 16, 2020.

Your Player Extras Club points will not expire or change during our temporary suspension.

Although March offers have expired, when we reopen you will receive similar offers to what you had in March. Please note due to social distancing requirements, food offers may not initially be available when we reopen.

Comps are usually set to expire after 60 days of no play. No comp balances will expire during the closure. Comp expiration periods will be extended based on the date of reopen to allow for the normal 60 day valid period.

The next tier qualification period was expected to end on June 30, 2020. We will be extending the tier qualification period to December 31, 2020. 

You can request a copy of your win/loss statement here.

To request a copy of your W2-G please complete this form.

Lisa Lessard
October 4, 2019
    

"Always a good time! Great dealers, great staff, fun blackjack!"