Responsible Gaming

Responsible Gambling - Black Hawk Colorado Image

The Colorado Gaming Association (CGA) defines problem gambling as any gambling behavior negatively impacting the lives of individuals, resulting in serious personal, financial, or legal consequences. Problem gambling takes two major forms: compulsive gambling and underage gambling, which affect both guests and employees. CGA believes problem gambling is a serious issue that deserves a proactive response from the casino industry. CGA is taking positive steps to address problem gambling because we do not want this behavior to harm our customers, employees, business operations, communities or industry. We have committed human and financial resources to promote education and awareness of compulsive gambling among our guests and employees. We have put in place policies and practices to deter underage gambling and discourage compulsive gambling. Our goal is to promote and support, to the fullest extent practical, responsible gambling behavior at every member casino of the Colorado Gaming Association.

 

Colorado Gaming Association Training

The CGA provides regular training to casino employees as well as community and civic groups on the issues of problem and underage gambling. CGA will also provide custom training unique to your organization’s needs in these areas. For more information, send e-mail or call CGA at (303) 237-5480.

 

Self Exclusion Program

The Problem Gambling Coalition of Colorado (PGCC), working in conjunction with the Colorado Gaming Association, offers persons who are unable to gamble responsibly a voluntary self-exclusion program. This program allows persons to be removed from casino marketing lists, cancel slot club memberships, and cancel any check-cashing privileges with any and all casinos in Colorado. The PGCC takes its self-exclusion program seriously, as it is intended to help persons with gambling addiction overcome their illness and seek treatment. The self-exclusion program is not designed as a temporary “time out” for persons who would like to stop gambling “for a little while” and eventually return to their previous gambling behaviors. This program is designed for persons who want to permanently cease their gambling activities. Please think about this program seriously before making a commitment to self-exclude from Colorado casinos. For more information on this program, please call the Problem Gambling Coalition of Colorado at 303-662-0772. If you would like to self-exclude from Colorado casinos, you may download a self-exclusion form here. You must have Adobe Acrobat© Reader in order to download this form.